Recent Articles
Can I include video when I post my items on marketplaces?
Yes, many marketplaces now allow a video to be included with your online listings. Most have limitations/and or requirements, a summary of which is included below. Being familiar with these can save time and trouble for yourself and the Ronati team ...
Can I copy an item?
Yes! Your eCM allows you to copy any item you have already created, with or without photos, to make it more efficient to add similar items. Go to your Inventory and click the checkbox next to the item you wish to copy, then select Copy from the ...
How to Cancel a Sale in the eCM
Time to read: 3 minutes Although we hope it doesn't happen frequently, sometimes a sale must be canceled. Whether a buyer changes their mind, or an item is damaged, sellers need a way to remove an item from their sales history for a number of ...
Invite a contributor to Squarespace
How to invite a Squarespace Contributor Time to complete: 10 minutes When you invite a contributor to your Squarespace site, domain, or scheduling account, you can set what level of permissions they have. For available permissions details, ...
Why are my items in draft status on my marketplace?
Occasionally, Ronati will save your items in draft status on your marketplace. The most common reason for this is that we need additional information from you to make your listing live on the marketplace. Things change pretty quickly in the world of ...
Popular Articles
How to connect your Shopify store to your eCM account
It's time to connect your Shopify store to your eCM account! Time to complete: 10-15 minutes To connect your Shopify store to your eCM account, you will need to manage your Shopify app settings directly from your Shopify store. GETTING STARTED 1. ...
How to Cancel a Sale in the eCM
Time to read: 3 minutes Although we hope it doesn't happen frequently, sometimes a sale must be canceled. Whether a buyer changes their mind, or an item is damaged, sellers need a way to remove an item from their sales history for a number of ...
How to create a SKU
A SKU system will organize your stock and streamline your eCommerce footprint. WHAT IS A SKU? A SKU stands for “Stock Keeping Unit” and is a code used to differentiate items typically by an alphanumeric combination of characters. A SKU number is ...
Export Item List
To download an item list to your computer: Click the [EXPORT] dropdown in the top right hand corner of your item dashboard page and select the desired format (PDF, EXCEL or CSV). Once you select a file type the download will start automatically.
Using Tags in Listings
When you are adding or editing an item, TAGS will appear in the DETAILS section based on information that is being entered. You are able to add 13 words or phrases as TAGS that a customer may search by for your product. To add additional TAGS outside ...